Tuesday, July 24, 2012

Wii, My Bad

Bad news: this morning our Wii broke. Backtrack: in the middle of the night we were woken up to gigantic crashes of thunder and the brightest lighting I've probably ever seen. After watching the storm for a while and discussing whether or not we should unplug things, we sort of let that idea fizzle out and went back to sleep. Fast forward to this morning when Cal wanted to play Zelda. Ça ne marche plus.

At first I hoped I could just do an AC adapter reset (unplugging it at both ends for two minutes) and that would do the trick, but no go. See, if it's plugged into a surge protector and there is a power outage or blackout, the adapter is designed to trip off so the Wii doesn't get destroyed. Sometimes, this can cause serious damage to the wire or the Wii itself- whoops.

Being a boy who couldn't play his video games, Cal stormed off to use his computer while I called Nintendo. After being on hold for a bit, the representative who answered was very nice. And very helpful. So we tried a few other things, but to no avail. So now we have a repair set up (with free repair service and free shipping). Prior to sending that in, we're gonna get someone else's AC cord to see if it's just the cord that's broken (which will then get sent to us for free). Either way, I love warranties and nice customer service representatives and simple solutions.

Today's lesson: unplug your Wii if there's a thunderstorm (and probably other important electronics too)

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